Returns and refunds

• How do I arrange a return?
• When will I get my faulty item credited or replaced?
• How long will a warranty repair take?
• Why have I received a credit instead of a replacement item?
• Returning the product yourself
• Why does dabs.com not repair goods?
• What’s the reason for the delay in refunding my credit card?
• Exchanging products
• Expiry dates on return numbers
• Missing items from product
• Goods received which have been damaged in transit
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations
• What do I do if the collection of my faulty goods has not happened?
• Courier Collection
• Why can't you always offer a refund or replacement when processing a return?
• Order credited but never received
• Why does my hard drive appear smaller than expected?
• Making a claim for mis-advertisments
• Can I cancel the arranged collection of faulty goods?
• I received someone else's order
• Why have I received another receipt for my replacement?
• Can I return software to you?
• Product recall - Clover Leaf power cable
• Why is the instruction manual/user guide missing from my product?