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BT Business Direct Conditions of Sale

These Conditions apply to any Customer that places an order with BT Business Direct. By placing an order with BT Business Direct the Customer agrees to be bound by these Conditions of Sale.

1. Definitions

1.1 In the Contract the following terms have the meanings shown next to them:


means an event where bankruptcy or insolvency proceedings are brought against the Customer or the Customer does not make any payment under a judgement of a Court on time or the Customer makes an arrangement with its creditors or a receiver, an administrative receiver or an administrator is appointed over any of the Customer’s assets or the Customer goes into liquidation or a corresponding event under Scottish Law.

BT Business Direct

means BT Business Direct, a business unit of BT who has a business address of Alpha Beta House, Enterprise Park, Horwich, Bolton, BL6 6PE.





means British Telecommunications PLC whose registered office is at 81 Newgate Street,

London EC1A 7AJ


means these Conditions of Sale.


means this agreement for the provision of any Equipment and/or Installation services between BT and the Customer comprising in order of precedence:

·         the Order Form;

·         the Conditions; and

·         any other documents and terms expressly incorporated into the Contract


means the person with whom BT contracts to supply the Equipment and/or Installation services.


means each item of equipment, including any Software, as specified on the Order Form.

Group Company

means a subsidiary or holding company including a holding company, or a subsidiary of any such holding company, all as defined by Section 1 of the Companies Act 2006 and as subsequently re-enacted.


means the installation of Equipment, as specified on the Order Form.

Intellectual Property Rights

means any patent, petty patent, registered design, copyright, design right, database right, rights in designs, invention, semiconductor topography right, know-how, or any similar right exercisable in any part of the world and including any applications for the registration of any patents or designs.

Order Form

means the document that sets out the provision of Equipment and/or the Installation of the Equipment to be supplied under the Contract by BT Business Direct.


means the place at which the Equipment is delivered, kept or installed and/or where Installation is to be undertaken.


means any software and associated written and electronic documentation and data provided by BT Business Direct under the Contract.


means www.bt.com/businessdirect

2. Provision of Equipment

2.1 Site Preparation and Access

2.2 Delivery and Installation

2.3 Returns

2.4 iPads

2.5 iPhones

3. Acceptance

4. Customer’s Obligations

5. Risk and Ownership

6. Terms

7. Guarantee

8. Charges

8.6 Disputed Bills

8.7 Late Payment

9. Changing the Contract

9.1 The Contract cannot be varied without the written agreement of the parties. The Contract cannot be varied without the written agreement of the parties except that BT via BT Business Direct may make minor changes to the specification of the Equipment which do not affect its performance.

10. Ending the Contract

notice period prior to installation

Cancellation charge

10 days or more

No charge

5 - 9 days

50% of the charges due

4 days or less

100% of the charges due

11. Limitation of Liability

12. Intellectual Property and Confidentiality

Intellectual Property


13. General Terms

13.1 Matters Beyond Reasonable Control

13.2 Escalation and Dispute Resolution

13.3 Transfer of Rights and Obligations

13.4 Severability

13.5 Survival

13.6 Entire Agreement

13.7 Waiver

13.8 Rights of Third Parties

13.9 Notices

13.10 Non Solicitation

13.11 Law and Jurisdiction

13.12 Data Protection

13.13 Customer’s Instructions

13.14 WEEE Regulations

13.15 Export Control


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