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Managing your order
Managing your order
Order Tracking
What is the status of my order?
How do I cancel or amend an order?
What does 'awaiting response from customer' mean?
What do I do after I receive an "address check" email?
What does 'awaiting stock' mean?
Why is "Next Day Delivery" not shown as an option at the checkout?
Has my order been shipped?
When do we take the payment?
About same day despatch
Why has only part of my order arrived?
How can I check if my order has been accepted/placed?
How Can I amend the delivery address of an order?
What do I do if there is something missing from my delivery?
Can I have goods delivered to a work address?
No goods received, although they have shipped
How can I amend the delivery address of an order? (1)
What can I do if the product I ordered has come down in price?
Can I change the date or other information on an invoice?
How do I add a product to an existing order?
Why do I need to transfer my order?