HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Specifications
Summary
Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , New releases update - 3 years