Product Description

Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 4 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

4 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Designed For

EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook; ProBook 640 G8 Notebook, 650 G4 Notebook, 650 G5 Notebook

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

4 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 4 Years , Product info support - web knowledge base access - 4 Years , New releases update - 4 Years , Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Defective media retention - 4 Years

Compatibility Information

Designed For

HP EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook , HP ProBook 640 G8 Notebook, 650 G4 Notebook, 650 G5 Notebook