HPE Next Business Day Hardware Exchange plus 24x7 Software Support - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Detailed Specification
General
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , New releases update - 3 years , Product info support - web knowledge base access - 3 years
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