Product Description

Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 5 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Designed For

Pro 400 G9; ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8; ProOne 400 G4, 400 G5, 440 G4, 440 G5

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 5 years , Product info support - web knowledge base access - 5 years , New releases update - 5 years , Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Defective media retention - 5 years

Compatibility Information

Designed For

HP Pro 400 G9 , HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8 , HP ProOne 400 G4, 400 G5, 440 G4, 440 G5