HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Specifications
Summary
Product Description
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Detailed Specification
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday , Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year
