Product Description

HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

6 hours

Service Availability

13 hours a day / 5 days a week

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

6 hours

Service Availability

13 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 13 hours a day / Monday-Friday , Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 13 hours a day / Monday-Friday , Technical support - remote monitoring - 3 years