HPE services use electronic remote support tools to isolate your problem and facilitate resolution.
Prompt onsite response
For issues that cannot be resolved remotely, an authorized HPE representative arrives at your site promptly after your call has been logged. HPE returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Specifications
Summary
Product Description
HPE 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Detailed Specification
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday