Dell Upgrade from 1Y ProSupport to 3Y ProSupport - extended service agreement - 2 years

Quicklinx:	GGM0WS00
Mfr#:	XNBNMN_1PS3PS

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Description

ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime.

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Specifications

Summary

Product Description: Dell Upgrade from 1Y ProSupport to 3Y ProSupport - extended service agreement - 2 years - 2nd/3rd year - on-site

Type: Extended service agreement

Service Included: Parts and labour

Location: On-site

Full Contract Period: 2 years

Support Period: 2nd and 3rd year

Response Time: Next business day

Designed For: XPS 14 9440, 15 7590, 15 9500, 15 9510, 15 9520, 15 9530, 15 9570, 15 9575 2-in-1, 16 9640, 17 9700, 17 9710

Detailed Specification

General

Service Included: Parts and labour

Location: On-site

Full Contract Period: 2 years

Support Period: 2nd and 3rd year

Response Time: Next business day

Details

Service & Support: Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For: Dell XPS 14 9440, 15 7590, 15 9500, 15 9510, 15 9520, 15 9530, 15 9570, 15 9575 2-in-1, 16 9640, 17 9700, 17 9710