Can I return software to you?
Read on if you'd like to know...
- If you can return software under the "Consumer Contracts Regulations" (previously known as the the "distance selling regulations").
- What to do if you think the disk containing the software you've ordered is faulty or scratched.
In Brief...
- If you've bought some software from us and decide you want to return it under the consumer contracts regulations, you can return it provided that it's UNOPENED and in its original packaging. If it has been opened, we are unable to accept it back. We have to follow this policy because the return of opened software could lead to a possible breach of the Copyright, Designs and Patent Act (CDPA) 1988.
- If you think the disk containing the software is faulty, we suggest you contact the manufacturer/publisher directly. You can get the contact details form the user manual.
Further information...
Note that opened software is exempt from return under the terms of the Consumer Contracts Regulations.
Other Articles of Interest:
Our Consumer Terms & Conditions
