The price you pay for delivery will depend on a number of things. When we are calculating the delivery charge for your order, we need to take into consideration size and weight of the items you have chosen, as well as the delivery address and delivery service you choose. The actual price will be shown when you get to the checkout section of our web site. For a general guide please go to the article which explains our delivery prices in detail here.

The delivery option I want isn't showing - why is this?

Not all of our delivery services are available for every order. For example, we may not always be able to offer a next day 9am service to distant places like the Highlands and Islands of Scotland because it takes longer to transport good to those places.

The first time you order from us, you may not be offered the option of a next day delivery service because we need to carry out more security checks on your order before it’s shipped. This might mean it will take longer than normal to process.

Next day delivery is only available as an option for orders placed before 6pm. After 6pm, orders will be shipped on the next working day.