Jabra BIZ 2300 USB Microsoft Lync Mono provides USB connectivity optimized for Microsoft Lync in contact center environments.
Better conversations for the contact centre
Your contact centre agents are your brand's front line. Jabra BIZ 2300 will ensure every customer conversation becomes a great brand experience. This new corded headset features HD Voice/Wideband speaker performance and best-in-class noise-cancellation.
Keep your contact centre agents happy
The Jabra BIZ 2300 for contact centres blends a lightweight yet durable construction with an unobtrusive, professional Scandinavian design aesthetic. The Jabra BIZ 2300 works hard, looks great and is designed for easy daily handling. It is a headset built to be comfortable all day long.
The contact centre headset that is built to last
Jabra BIZ 2300 is built with total cost of ownership in mind. Beside 360° degree rotating break-proof boom-arm and Kevlar-reinforced cord, the Jabra BIZ 2300 is built to withstand any punishment a high-performing contact centre can give.
A UC headset with easy in-line call management
The Jabra BIZ 2300 is a UC headset that features an intuitive, in-line call controller for greater productivity and convenience. Large buttons with LED indicators make it easy for agents to pick up or end calls, put callers on or take them off hold, set volume levels or put the call on mute. Plus, all buttons are user-programmable.
The Jabra Biz 2300 is built to survive in a high-performing contact centre, meaning fewer headset replacements and less downtime for you and your team and lower total cost of ownership. Reinforced cord is built to withstand the contact centre environment and is protected against office chair wheels, sharp objects and daily use The boom-arm can be rotated 360 degrees with zero risk of breaking. We call this FreeSpin .
All-day comfort for agents
Extremely lightweight and unobtrusive design means lowered agent fatigue and more productive calls. Weighs just 49 grams in the mono version, and just 68 grams in duo The adjustable headband and microphone boom-arm let you find the perfect fit The control unit lets you change volume, mute your calls and more PeakStop technology removes sudden loud sounds or tones before they reach your ears: Any sound above 118 db is filtered out.
Lifelike conversations and higher customer satisfaction require both great, ambient-noise reducing sound in the agent's ears, and a noise-cancelling microphone that also avoids air shocks. The Jabra Biz 2300 has both. HD Voice technology makes sure you clearly understand the other party The speakers reduce ambient noise, so you can focus on the call Specially designed "air shock" noise-cancelling mic filters out sharp breathing sounds and popping noises often heard in conversations.
Air shock microphone
When the microphone is close to the mouth of the user, there is a risk of respiratory noise. To reduce this, the microphone is designed aerodynamically and with many small holes instead of one larger hole. In addition, foam is included on the inside of the microphone. Overall, it reduces the penetration of air shocks to the microphone, which optimises the call quality.