Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
HPE Foundation Care 24x7 Service Post Warranty - extended service agreement - 1 year - on-site
Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year , Product info support - web knowledge base access - 1 year , New releases update - 1 year