Product Description

HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - extended service agreement - 5 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Designed For

HPE 24, 4, 6, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Defective media retention

Compatibility Information

Designed For

Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support , HPE 24-Hour Call-To-Repair Hardware Support, 24-Hour Call-To-Repair Hardware Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support, 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour 24x7 Collaborative Support with Defective Media Retention, 4-Hour 24x7 Same Day Hardware Support, 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-hour 24x7 Same Day Hardware Support with Defective Media Retention, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Collaborative Support, 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support, 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty, 6-Hour Call-To-Repair Hardware Support with Defective Media Retention, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support with Defective Media Retention, Next Day Collaborative Support, Support Plus 24 , HPE ProLiant DL380 G4 Performance Pack, DL385p Gen8 Storage