HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Specifications
Summary
Product Description
HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
6 hours
Service Availability
24 hours a day / 7 days a week
Localisation
Asia Pacific, Middle East, Africa, Europe
Designed For
ProLiant DL585 G5 Performance, DL585 G6 Base
Detailed Specification
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
6 hours
Service Availability
24 hours a day / 7 days a week
Localisation
Asia Pacific, Middle East, Africa, Europe
Details
Service & Support
Technical support - remote monitoring , Extended service agreement - parts and labour - 3 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday , Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday