HPE 24x7 Software Technical Support - technical support - for Microsoft / Novell Software - 1 year - 10 incident
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year - 10 incident
Service Availability
24 hours a day / 7 days a week
Software Title
Microsoft / Novell Software
Detailed Specification
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year - 10 incident
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Microsoft / Novell Software
Details
Service & Support
New releases update - 1 year , Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 10 incidents , Fax-on-demand - 1 year - availability: 24 hours a day / Monday-Sunday , Web knowledge base access - 1 year , E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
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