The DrayTek VigorBX 2000 is an IP PBX integrated with DrayTek's fully-featured Vigor 2860 ADSL/VDSL Router. By adding IP telephones, you have a complete office phone system, allowing for local and remote extensions. Calls can be routed to a receptionist, groups or even an automated attendant (IVR). This DrayTek VigorBX 2000 offers a complete replacement to the traditional office phone system and analogue lines. An IP-PBX uses your existing network and the Internet to provide company-wide telephony, using VoIP technology instead of regular phone lines or a traditional PBX. This can save hugely on line rental, provides vast flexibility, reduces call costs, maintenance and increases efficiency.
If you require analog extensions (regular non-IP telephones or equipment) then the Vigor BX2000 provides one port into which you can plug a phone, fax or PDQ machine. That analog phone is then another extension on the PBX, able to receive, transfer, make calls and use voicemail through the PBX system. If your power/Internet fails, your analog phone is connected directly through to one of your analog lines. The VigorBX 2000 also has two analog phone line inputs (see schematic above) to connect to standard analog land lines. Those lines can then be used to make and receive calls using the VoIP phones connected to the PBX. Rules can be created so that the analog lines are used to make calls to specific destination or only ever used as a fallback in case of Internet/ITSP failure. Incoming calls to the analog lines can be routed to extensions like your SIP/ITSP calls.
Voicemail can be enabled on any extension or hunt group to take messages when phones are not answered or are busy. The messages are stored within the VigorBX 2000. Messages for a hunt group can be emailed to all members of the group or picked up by any member of that group. Messages for a single extension can be emailed to the extension owner, or they can pick it up from their phone when they return.
IVR (Voice Attendant)
Other features include an IVR (Automated Voice Response) attendant so that your incoming calls can be answered by a recorded voice and the caller can choose their department or person by entering the menu items you have set up (e.g. press "2" for sales). You can also use it to provide automated information such as opening hours or travel directions.
The VigorBX 2000 also supports broadband failover to 3G/4G/LTE, or a second broadband connection in the event of your primary broadband connection failing. This keeps your phone communications online. Also by the use of a secondary Internet access method, you can set up Load Balancing whereby specific traffic types are routed down one particular connection. This is the optimum configuration for the very best quality, where your Voice traffic can be sent down one connection and your regular web traffic send down the other. The VigorBX 2000 has Quality of Service to prioritize voice traffic above data traffic, with the PBX system automatically prioritizing VoIP calls above internet traffic. The Quality of Service configuration is fully configurable so that other high priority traffic can be prioritized above lower priority data such as file downloads.
LAN: 6 x 10Base-T/100Base-TX/1000Base-T - RJ-45 , WAN: 1 x 10Base-T/100Base-TX/1000Base-T - RJ-45 , USB 2.0: 2 x 4 pin USB Type A , WAN: 1 x VDSL2 / ADSL2+ - RJ-11 , Phone line: 2 x FXO - RJ-11 , Phone line: 1 x FXS - RJ-11 , WAN: 2 x USB 2.0 - 4 pin USB Type A